Behind the scenes

Safe & sound:
How safety is Sparrow’s top priority

We turn to hospitals to restore our health. That’s why keeping you safe and well during your stay is a top priority at Sparrow.

Sparrow recently earned the nation’s top distinction for Patient safety with an “A” grade from the Hospital Safety Score. It’s an elite designation from The Leapfrog Group, an independent nonprofit organization that sets the highest national standards for Patient safety, quality and transparency in healthcare.

Preventing what’s known as “hospital-acquired conditions” – such as infection, falls and adverse drug reactions – is a critical aspect of Patient safety. At Sparrow, we have an entire team dedicated to this issue: experienced clinical professionals whose job it is to continually strengthen our processes and procedures to protect our Patients.

Jeffrey Kay, Safety Officer and Director of Accreditation, Safety, Emergency Management, and Infection Prevention, is one of the team’s leaders.

“For all of us at Sparrow, the focus is providing quality care for Patients and making it safe,” says Kay.  “Our goal is to do everything we can to prevent harm during your care.”

Transforming healthcare

Our work is not done. We use evidence-based best practices to help prevent infections and continuously evaluate the impact.

For example, we have made remarkable strides in decreasing blood infections during intensive care unit (ICU) stays. This is the direct result of clear and specific protocol to ensure devices and supplies remain free from potentially infectious organisms.

“It is always top-of-mind and requires constant vigilance by Physicians, Caregivers and Visitors,” says Kay. “We encourage everyone to speak up if they have concerns or questions.”